Retail Banking & Insurance
The financial services marketplace has never been more challenging. Just like the competitive landscape, the needs and expectations of customers are changing at a rapid pace. And given the current economic condition, financial services providers are placing renewed emphasis on cost management and operational efficiencies to help drive revenue.
How can you succeed in this demanding environment? Analysts agree improving your efficiency and effectiveness in everything from customer communications to associate training is paramount to your success. Nurturing customer relationships is more critical than ever to retaining and growing your business. Utilizing the Web for document delivery and one-to-one communications is key to improving the way business gets done.
For many financial services providers, those challenges represent opportunities – opportunities to build customer trust and strengthen retention, improve operational excellence and contain cost, manage risks and mitigate exposure, and build a sustainable competitive advantage. And leveraging our deep industry expertise, Six Sigma methodologies and advanced technologies, Standard Register is uniquely positioned to assist with these strategic initiatives.
Case in Point...
A leading financial services company wanted to increase revenue and streamline the proposal process to its customers. With some 80 marketing inserts assembled into a folder with a customized band, proposals were generic, unwieldy, lacked brand consistency and yielded poor results. Using SR's technology, proposals are personalized by client demographic, needs and services in a matter of minutes, thus improving response rates and projecting a consistent, professional image of the company. Moreover, the quality of the proposals and simplicity of the process have increased proposal volume in the company's sales force and its independent agent and broker networks.
Issuing 18 million claim checks per year, a leading U.S. insurance company sought to reduce its risks by changing to a check stock that integrates multiple security features. This change is projected to reduce the company’s fraud losses by $4 million annually.
Solutions
Marketing Solutions: Attract, retain and grow your customer base with powerful, cost-effective tools to create and deliver targeted, personalized communications.
Training Solutions: Simplify how you manage your training materials—from design to delivery, storage to shipping, and more—freeing you to focus on developing and delivering training content.
Customer Communications Solutions: Leverage data processing, digital printing and Web-based capabilities to more effectively communicate with customers while complying with regulations and reducing total operating costs.
Specialized Print Solutions: Whether your operation is paper-based, digitized or somewhere in between, we can support you in securing, organizing, managing and migrating your documents to a new level of efficiency.
Enterprise Print Management: Manage spend and production across all printed materials including marketing collateral and operational documents. Building upon SR’s document management expertise and sourcing excellence, customers realize the benefits of a one-stop print management partner.