While motor vehicle dealers face many of the same economic and legal challenges affecting other businesses, they also must understand and comply with a multitude of laws specific to the motor vehicle industry. With a dealership using as many as 24 documents in a typical sales transaction, it’s not surprising that paperwork errors represent a major challenge. It’s not uncommon to find:

• Incorrectly drafted documents
• Conflicting or missing documents
• Missing, incomplete or conflicting disclosures
• Failure to integrate material statements or agreements

To assist dealers in their efforts to stay current with changing legal and regulatory requirements, the Dealer Services Group of Automatic Data Processing, Inc. (ADP) and Standard Register have created the Dealer Comprehensive Assessment Program (DealerCAP) to complement their Dealer Office Xpress (DOX) forms and supplies offering.

DealerCAP™ is a document assessment program designed to help dealers create a selling system that is efficient, cost effective and customer focused. Working with you, we review your current documents and business practices to identify potential problems and create a document system that is more efficient. And importantly, when combined with the dealership’s policies and procedures, DealerCAP can help prevent common paperwork and procedural errors that can lead to lost car sales.

Whether you sell new or used vehicles, cars or trucks, DealerCAP can help you. Visit www.dealersuite.com/dox to learn more.